Privacy Policy

Last updated: 20 October 2026

JNP Garden Services ("we", "us", or "our") operates this website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website.

Information We Collect

We may collect the following types of information:

Contact information — name, email address, phone number, and any other details you provide via our contact form
Usage data — pages visited, time spent on pages, browser type, and referring site
Technical data — IP address, browser type, device information

How We Use Your Information

To respond to your enquiries and provide our services
To improve our website and user experience
To send you information you have requested
To comply with legal obligations

Legal Basis for Processing (GDPR)

We process your personal data on the following legal bases:

Consent — where you have given us explicit consent (e.g. cookie preferences)
Steps prior to entering into a contract — to respond to an enquiry you send us through our contact form
Legitimate interests — where processing is necessary for our legitimate business interests, including keeping a short-term copy of form enquiries so that none are lost if email delivery fails
Legal obligation — where we are required to process data by law

Cookies

We use cookies to analyse website traffic and improve your experience. You can manage your cookie preferences at any time using our cookie settings. See our Cookie Policy for full details.

Data Sharing

We do not sell your personal data. We may share information with:

Service providers who assist in operating our website (e.g. hosting, analytics)
Legal authorities when required by law

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

When you submit our contact form, the details you provide are emailed to us and a copy is also stored by our website provider so that your enquiry is not lost if that email fails to arrive. That stored copy is automatically and permanently deleted after 90 days. You can ask us to delete it sooner at any time using the contact details below.

Submissions may be screened automatically by our website provider to identify unsolicited sales and marketing messages before they reach our inbox. Screening decides only whether a message is forwarded to us straight away; a screened message is still stored, is still visible to us, and can still be sent on. It has no other effect on you, and you can contact us using the details below if you believe your message did not reach us.

Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

Access your personal data
Rectify inaccurate data
Request erasure of your data
Restrict or object to processing
Data portability
Withdraw consent at any time

You also have the right to lodge a complaint with your supervisory authority: ICO (Information Commissioner's Office).

Contact Us

If you have any questions about this Privacy Policy, please contact us or write to us at: 88 Moss Lane, Timperley, Altrincham.